All items are inspected on return. In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging and all tags and labels attached (e.g., shoes should be returned with the original shoe box). Just so, can you return clothes without tags?
Many stores will allow you to return clothing without the tags, but it may be more of a hassle than if the price tags were still in place. In general, stores with a big emphasis on customer satisfaction have the most relaxed return policies. Specialty stores and “fast fashion” are less likely to allow tagless returns.
Additionally, what is ASOS return policy? If you return an item within 28 days of receiving it, we'll give you a full refund. If you decide to return something within 29 to 45 days of it being received, an ASOS gift voucher will be issued to you instead, and any Klarna instalments will still apply.
Also question is, how strict are ASOS with returns?
In most cases, returns will be totally fine. Acceptable reasons would be if the clothes don't fit, or if you simply don't like them in person compared to what they looked like on the website. As long as the item is still in its original condition, ASOS accepts the returns for free.
Can you return to ASOS without original packaging?
What packaging to use. You don't have to use your ASOS packaging - as long as the items are packed securely and the correct label is attached, we'll be able to process each of your returns as soon as they reach the warehouse.
Related Question Answers
Can you return items if the tag is off?
If you do end up removing the tags and/or losing the receipt, the clothes will have to be in perfect condition (no wear and tear, wrinkles, or stretched-out areas) for anyone to consider the return. If they're missing, associates will assume you've worn the item and refuse the return. Is wardrobing illegal?
While not strictly illegal, the act of wardrobing is considered by retailers to be fraudulent and is on the rise. The impact of wardrobing on retailers is dramatic for several reasons, including the fact that only about half of what's returned can be resold at full price, according to a Gartner survey of 300 retailers. Should you wash clothes before returning them?
Yes, without a doubt you should wash them. I work in retail, mostly in the fitting room, and I can't tell you how many times I've seen the same clothes get tried on before they're finally sold. Do you need the tag to return clothes at Target?
Even if you don't have tags, you can return an opened item. The Target return policy without tags is still pretty lenient. If you have your app, a receipt, or the card you paid with, Target will accept unused/unworn/opened returns without tags for the full return period. How do you reattach tags to return clothes?
Simply cut the plastic price tag fastener in half with scissors, and when you're ready to return it, use a lighter to melt the plastic fatener back together and the tag will look like it never left! Can I return clothes after wearing them?
The short answer is – yes, it is possible. So, here is the law, and how to stay out of trouble. The practice of buying clothing, wearing it once or twice and returning it to the store is called “wardrobing” and it costs stores almost $10 billion dollars a year. Do ASOS throw away returns?
Jess explained ASOS has a zero landfill policy and 97 per cent of the returns go on to be resold. The remaining three per cent are sent to ASOS's partners so it can be reused and recycled. Do ASOS ever reject returns?
The refused refunds will only be applied to serial return and wear offenders - those who buy items for outfits-of-the-day and then simply return them - or worse, wear them and then return them afterwards as 'unworn'. And if you're caught, you could have your access or account blocked. Can you get in trouble for returning too much?
It also means items are returned in greater numbers than ever before. Free shipping and liberal return policies have made it easy to get a refund for almost anything. Consumer advocates are warning that, if you return too much, you could get blacklisted. What do ASOS do with returned items?
"We have a zero landfill policy", she revealed in an Instagram post earlier this week, "and 97% of our returns go on to be resold. The remaining 3% is sent to brand partners to be recycled or reused so that it can go on to live a happy second life." Is ASOS a trustworthy site?
ASOS certainly is legit and safe to use for purchasing fashionable clothing, shoes, and even maternity wear. Ultimately, ASOS offers some great quality products, depending upon the brands and styles you shop, and can ship to you almost anywhere in the world, making this online retailer worth a second look. What happens if you return something after 28 days?
You can only return store-bought non-faulty goods for an exchange or refund if the retailer has a returns policy. Most retailers impose time limits for returning non-faulty products, such as 28 days, but many extend around Christmas for example, so you might have more time than you think to return an unwanted product. What does ASOS stand for?
As Seen On Screen
Can I return something to ASOS in a different bag?
No – all you need to do is send your products back, alongside any opened or used ASOS packaging that you've received with any recent orders. The more ASOS plastic packaging we get back, the more we can recycle back into new ASOS bags. Does ASOS have a physical store?
We're all about online at ASOS so you won't find us in your local mall. We've got hundreds of brands and thousands of products that just wouldn't fit into a store. Instead we focus our efforts on bringing you thousands of new products each week and the latest fashion news and tips via our Women's and Men's homepages. How do I track my ASOS return?
If you've already sent your return back to us, you can track its progress using your tracking number. You'll find this in the email you received when you dropped off your return, or in the email that contained your QR code or barcode. How long do I have to return my ASOS order?
If you return an item requesting a refund within 28 days of the item being delivered to you or available for collection, we'll give you a full refund by way of the original payment method. We aim to refund you within 14 days of having received the returned item. Can UPS print my return label?
UPS can also print and mail a return label to your customer for you, providing a suitable returns option for a variety of circumstances, including product recalls. To have a return label mailed to your customer, select UPS Print and Mail Return Label in the Return Services options as you process your shipment. Can you contact ASOS by phone?
Do you have a phone number? Online is what we do best at ASOS as this way, we can best handle your customer care enquiries. By visiting our live chat page, you will be able to have your queries resolved quicker. We don't have a call centre, so we're not set up for a high volume of telephone calls. Does ASOS do free exchanges?
We hope you're going to love everything you order from ASOS, but if you don't you can return for free. We're not able to offer an exchange on returned items and all returned items will be refunded once they've been received by our warehouse. Does ASOS run small?
FIT: ASOS Design runs slightly larger than other retailers, but generally you are okay buying your usual size. What is Return abuse?
Return abuse is a form of "friendly fraud" where someone purchases products without intending to keep them. Perhaps the most well-known form of this abuse is "wardrobing" or "free renting" – in which the person makes a purchase, uses the product(s), and then returns the merchandise. 
